We aim to support vulnerable people with necessary skills to enable them to live independently where possible.
‘To support our service users and young people to be independent and self-reliant, equipping them with all the necessary skills and confidence they need to lead healthy, happy and fulfilling lives and be valuable members of our society’
Everyone have a fundamental right to be treated as a unique individual, irrespective of race, religion, gender, culture, language, ability, sexuality or social disadvantages & have the right to develop their personal and educational potential to the fullest, have the responsibility to contribute to society through positive citizenship and achieve economic wellbeing being fully involved in society. People are most likely to realise these goals if they are treated with respect and dignity and there is a strong foundation of trust.
To provide a range of high quality services to individuals under our care by enabling them to learn, develop and reach their full potential.
To be involved in the design and delivery of services that meet the needs of our service users.
Our values include:
We have put into place various systems to assist in setting and achieving targets, monitoring assessing and reviewing performance and acting on findings to continually improve business quality and performance in the best interest of our service users.
We believe that our service users have the right to demand the highest standards of service from us and Hamlet Abbey will continually monitor the expectations of the local authority through the organisation’s assurance plan.
We regularly review our young people’s Individual Care Plan and service users care and support plans. These care plan review process involves the young person/service user and their relevant professionals. The aim of the review is to ensure that all previously identified needs are being met and any newly identified needs or changes in circumstances are taken into account when revising the care plan.